How to break teenage hearts:

*Have the every internet connection attached to a T1 line in Southern Indiana go down mid-morning

*Find out that the earliest any work will be done on it will be 5:30pm

*Inform teenage boys who walked through the sweltering heat to play Runescape that there was no internet

*Laugh (secretly, of course) at the pouts, scowls, exclamations of despair, etc

I've never seen so many board games played in the library in one day since we bought them. ;-)